Shipping and Returns
RETURN POLICY
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes:
- the transit time for us to receive your return from the shipper (5 to 10 business days)
- the time it takes us to process your return once we receive it (3 to 5 business days)
- the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
RETURN ADDRESS:
AzanClk (MSHZ International Inc.)
931 Progress Avenue, Unit 5
Scarborough ON,
Canada. M1G 3V5
SHIPPING
We can ship to virtually any address in the world. We also ship to the US, Canada and the UK. Free shipping over $100 USD is only available to customer in the US and Canada. International shipping charges may apply to customers in international destinations. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Made Easy
Returns at AzanClk are simple. If for any reason you aren't fully satisfied with your order, we're here to help. With AzanClk you have a 60-Day Money-Back Guarantee. You can return any complete, like-new item within 60-days of purchase.
How to Return an Item:
60-Day Guarantee: Send back like new items within 60-days for a replacement or full refund.
A Few Things to Remember
Items must be like new - AzanClk can charge a restocking fee or refuse a return for any item not in like new condition. Some examples of when a deduction or refusal of warranty would apply:
- Different or defaced serial number
- Missing original product packaging or included parts
- Items returned damaged due to improper packaging
- Opened software or media
- Merchandise that was returned to sender
Choose - Let us know if you want a replacement or full refund for the value of your items when submitting your return.
You will be notified - Once you submit your return, go ahead and relax. We will email you within three business days after your package is delivered to our warehouse and your refund or exchange is processed.
Some expenses are non-refundable - Keep in mind that some return services are not refundable. Shipping services, customs and duties (international) and installation services are not eligible for refund or compensation.
Return shipping - Within 60 days we ask for you to cover the shipping expense back to us and we'll gladly cover the transit cost for your replacement (domestic). However, any customer outside of 60 days and under warranty will be responsible for shipping both ways as we mirror the manufacturers' coverage.
Refunds:Refunds are strictly applied back onto the original form of payment and will take three to five business days to appear available back onto your account.
